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A senior technical operations support analyst with over eighteen (22) years of experience. Substantial ability, providing both hardware and software support, troubleshooting, instructions for the Windows Environment. Skilled at guiding novices and experts alike through troubleshooting, and problem solving remotely, utilizing many years of practical experience. Creative bridging of off the shelf applications with custom code, enabling easy integration of modifications and superior audit trails. Has rare ability to collaborate with other while creating code. Has practical experience programming, analyzing, teaching with remote software, creative techniques for efficiency. Classroom computer instructor at the college level. |
